Terms and Conditions

“Andersons” means Andersons Inverurie Limited. “the Conditions” means the conditions specified herein. “Contract” means the individual, firm or company contracting with Andersons Inverurie Limited. “Goods” means goods the subject of a contract between Andersons Inverurie Limited and the Customer. “Order” means an order for “Goods” a “supply means a supply of Goods under a Contract.

Our company is founded on a tradition of quality products and service, and we want to ensure that your order proceeds smoothly. The conditions below are intended to clarify the details crucial to achieving this end. Please do not hesitate to contact us if you have any queries at any stage.

Payment Terms

A deposit (minimum 20%) is required before the order can be placed with the supplier. If you are using any of our credit facilities the paperwork must also be completed at the time of order. Any balance becomes due as soon as we contact you to advise that the GOODS HAVE BEEN RECEIVED INTO OUR WAREHOUSE. Without prejudice to any other rights Andersons House Furnishers Ltd may at it sole discretion charge interest on overdue accounts at a rate of 1.5% per month from the date they become due.

The price quoted is subject to any change in VAT that may occur prior to delivery.

 

Delivery/Installation

DELIVERY is free within the North East of Scotland and will normally be within 14 days of the goods arriving in our warehouse.

It is the customer’s responsibility to ensure that there is adequate access for delivery especially of bulky items. If you are in any doubt about this our transport department can arrange inspection and assessment at a charge of £25.00.

Our Storage space is limited and should you wish to defer delivery in excess of one month (from the date we advise you of the arrival of your goods) a storage charge may apply.

INSTALLATION (carpets, flooring, fitted furniture etc.) is by our specialist installation teams and will be arranged for a convenient date by the department concerned. Please be aware that skilled trades are involved and at peak times our installers may be committed some time ahead.

 

Delivery – Additional Services

We will strive to accommodate any request for timed deliveries or any required outside our van area or normal working hours. As these frequently require extra vehicles and staff, additional charges will apply. Please ask for a quotation.

 

Cancellations/Returns

If you are in any doubt about your order you should advise us within 24 hours. Once manufacture of any special order has commenced we are committed to take the goods concerned. We regret therefore that goods ordered or cut specially cannot be returned. This does not affect your statutory rights.

 

Care of Your Purchase

We want you to enjoy any product purchased from us. Please take time to read the care pack that accompanies this order or is delivered with the goods as it contains vital information to ensure that you get the best from your purchase. We are always happy to answer any specific questions you may have about care and maintenance.