Highgrove Henley Velvet End Lift Ottoman

Good knowledge of products when being shown stock. Excellent customer interaction. Anderson’s were very understanding about changing the delivery date. It was delivered the next week. They phoned ahead with an expected time of arrival. Product as described. I would shop at Anderson’s again.

Visited to look at furniture and window blind options. Staff were professional, friendly, and knowledgeable. The choice of excellent quality products was extensive. Bonus, a superb lunch in the coffee shop. Well worth a visit.

Excellent service as usual from Richard with regard to the flooring in our new house. His advice on selecting the carpets and hard flooring was invaluable. Nina Thompson provided similar high quality service with the window coverings. We were very pleased with all of the windows except for the lounge window roller blind which had a few flaws. However, she listened to our concerns and persevered to ensure we got a product we were happy with. We greatly appreciate the effort she went to.

We were unsure if the stools we wanted we the right height for our breakfast table. Andersons gave us on home to test. No questions asked. We bought 2 and are really happy with our purchase. Nice friendly and efficient service.

Very happy with carpetting three bedroom and flooring for a bathroom. Excellent service in store and very professional fitters in my house. Curtains still to be delivered but I am sure follwowing in-store support that this will go well and that I will be happy with the resilt. Customer service - Very good.

Andersons give a caring first class service. Would highly recommend.

Arrived very quickly. And was very soft very pleased with my parcel

Great choice of a variety of styles of furniture. Our target was dining chairs and good choice - quickly found something to suit. Good restaurant attached too for refreshing after purchase!! Bright and cheerful surroundings - staff very pleasant and transaction went along smoothly.

Fantastic service and workmanship. Blinds made and fitted with perfection!

Excellent service from start to finish and customer service outstanding

Recently bought a dining table. The staff are knowledgeable and helpful. The delivery team were also excellent. Can’t fault the round great service we received.

Superb quality items, fantastic choice, great prices.

Anderson’s fitted out our new home with wooden flooring, Amtico and carpeting. We are absolutely delighted with the results.

No problems, quick delivery, excellent item. Recommend.

Fantastic service , quick and easy to purchase and great delivery time. great buy of this lovely duvet cover over £60 cheaper than another well known store.

Stunning shop! Have passed it many times but never called in - wasn't disappointed.

Great quality seconds Laura Ashley cushion. Very happy!

Very efficient company and an excellent product.

Very pleased with the quality of the product and the service. Staff also gave advice about putting colour scheme together for a room which has made the end result look stunning.

Great service. Great quality products. All the staff couldn't be friendlier. Thank you.

I have just had a new kitchen floor installed by Andersons. The whole experience was First Class. All staff, both Showroom and installation, could not be faulted. My sincere thanks.

No complaints. Service good all round, as you would expect. Thank you.

First class service in all of the departments.

We have shopped often at Anderson. They have a spacious well laid out shop with good car parking available on the edge of Inverurie. An excellent selection of furniture and soft furnishings to choose from and friendly and knowledgeable staff.

Lovely showroom, no pressure when you enter the showroom, staff very polite and helpful, we were lucky to like a sofa that was in stock we were able to pick the day that was most convenient for us. Will definitely be back.

Called in past to have a look for a new bed, lots of choices, new bed delivered and put together the next day, couldn't ask for anything more

We are delighted with the large rug that we recently purchased from Andersons of Inverurie. It had to be ordered and arrived quicker than expected. Pleasant and helpful service.

Excellent customer service - beautiful product

You could start by spelling my name correctly ! The staff in the store are friendly and helpful. The store is very well presented with a great choice of goods. The cafe is great as are the staff who serve you. We ordered a dining table and chairs in Nov 24 and were told it would take 12 weeks for it to be available for delivery. We contacted the store at the end of January and were told it was in stock, so why had they not contacted us to let us know it was available for delivery ? As we were soon to go on holiday we agreed that we could wait until we returned. I called the store after we returned and they told me delivery would be aranged and we would be contacted by their delivery company, that was a week ago and I have had no contact as yet.

Excellent service when having an Amtico floor laid in our hallway. Job very professionally completed . Very satisfied .

Excellent service!

the delivery drivers were first class laying down sheets before the furniture was brought in also wearing gloves to protect the suite treated my house with respect and were curtious as well totally professional would not hesitate to purchase again ,I also asked if my item could be stored as i had an issue with my house not a problem to Andersons .

Great choice very helpful and professional sales team delivered on time

I recently bought a Kensington four-seater and armchair from Andersons, and the process from start to finish was amazing. Staff at their shop in Inverurie were phenomenally helpful and took their time to help my partner and I figure out what colour and material would work best (their interior designer, Jenny, even sent up as mock-up of how it would look in our lounge). We ordered the couch and chair with Marion, who was consistently a pleasure to deal with. When it transpired my partner and I had miscalculated our front door measurements and would need to get the couch hoisted onto our roof terrace (well aware of how unhinged that sounds), Marion and Vivian could not have been more helpful: they answered all our questions quickly and thorough. They liaised with the warehouse staff who, when they heard about our issue, made us the first delivery all the way down to Glasgow. They arrived on time and coordinated perfectly with the HIAB operator. What could have been a truly stressful and miserable experience was resolved swiftly and professionally at every turn: I could not be more delighted or be more prepared to recommend Andersons of Inverurie. And the couch and chair look fantastic too (burnt orange fabric and smoky green leather).

Andersons of Inverurie is a high quality furniture specialist, and we have had nothing but the best experience as customers. We have been given carefully considered advice, received deliveries of furtniture and fabrics on time, and even the delivery men were happy and helpful in moving things about in our home. We'd have no hesitation in recommending you to friends and family, and, in, fact, we have already done so. Andersons receives our platinum seal of approval!

Love Anderson's of Inverurie great stock in store, I was in recently choosing a blind for my kitchen window also had stools to be recovered and had no idea who I could get to do them but Fiona was absolutely brilliant telling me that they could arrange that for me too. Great service would thoroughly recommend them.

Great service! Thank You.

Very pleased with service received in the shop but I must stress I wasn’t very happy with the delivery. I didn’t get a phone call before they arrived & he was very rude about getting the sofa in through the door saying it obviously wasn’t measured for fitting through the door, I didn’t realize that had to be considered. They did get it in after removing my front door so really was no need for that comment. Also they didn’t even ask before assembling my sofa if I was happy where it was which I think should have been asked, I was asked after they assembled it but just left it & my son & son-in -law helped sort it out for me.

Very satisfied with the product which arrived promptly within the timeframe given. Good communication regarding delivery.Would definitely order from this company again.

Great service. The item was good quality and it was delivered within days

Lovely product and very quick delivery Excellent

Super quick delivery, which is much appreciated x

Very prompt efficient service. Thank you

An excellent shopping experience. Ordering a coverless duvet from this company was easy from start to finish. I was notified from start to finish the progress of my order. A pleasure to shop with.

Product excellent as expected

As always very happy with Anderson, great products, very good customer service, only thing that can be improved is clearly showing how many pieces left of any product when you place a order. Selecting a product (cushion cover) it only allowed me to add 2 in the basket without saying "only 2 left in stock". I bought them anyway and they are beautiful, but it would be good to know immediately so maybe you buy other options when you need more than 2, as for my case. Thanks

Excellent service from the purchase of the carpet to the fitting. The carpet fitter were very respectful of my property and very obliging and cleaned up after themselves. Would highly recommend Anderson’s as their customer services are excellent.

A beautiful product, unfortunately not quite right for us.

Very disappointing, we went for lunch I had a panini took one bite and a done fall out, ordered soup for my little boy only to be giving it to him for a couple off hairs to be in it, we had to ask twice for our cakes as they forgot them!

Dealt with various members of staff and found all to be very helpful, friendly and willing to answer any questions we had. Would highly recommend.

good variety of styles to suit most tastes, I particularly like the soft furnishings and flooring departments.The sales twice a year are well worth visiting. The staff in all departments ( including the cafe) are friendly and very helpful without being obtrusive. C.K.

Great table and chair. Fast delivery and great service as usaul. Salesman was lovely too.

Friendly staff and a fantastic after sales too. They are not happy until you are happy and will go the extra mile to accommodate your needs. No hard sales pitch either.

A very wide selection of top quality goods. Staff very helpful and we were given plenty of time to browse before making our final selection. Payment and delivery were as stated and the guys who delivered were great. So Everything with this purchase, from beginning to end, was carried out in a very friendly and professional manner.

We ordered a sofa and armchair online and had it delivered. Amazing service from initial enquiry to delivery. Frank and Vivian were most helpful and friendly and answered any questions we had. Would highly recommend.

You dont want to know what I think of Andersons and their customer services or sales team

Always have very good service with courteous friendly staff. Jobs carried out with care & efficiency. Very happy with work done.

2nd time, in many years, they have modern ideas for solutions, curtains, blinds, and elec. curtain rails. Tearoom lovely, staff lovely.

First class company bought dining room table and chairs very competive priced and delivered on time

Fantastic service by friendly staff including the cafe and very helpful delivery men Would definitely shop with you again

Anderson’s of Inverurie are without doubt our “go to” furniture centre. The choice and quality of their furniture is second to none and we have furnished our homes numerous times from Anderson’s. Their staff are very helpful and professional and I cannot recommend them highly enough. A very happy customer and we will continue to use them.

Having used Andersons for many a year I can honestly say the quality of service never fails. Always a pleasure to visit the store.

We recently purchased a new mattress from Anderson's and we were absolutely delighted with the service on the day and added to that delivery of said mattress was only two days hence. The drivers even walked with the mattress to our door because of the snow - that's service.

Whilst there was a delay in delivery of my purchases, I was kept well informed all through the process. Staff were all very friendly and easy to deal with. Goods were delivered as agreed (at 08:00!!) and handlers were quick and efficient. Looking forward to my next purchase.

Speedy despatch. Great, responsive customer service . Highly recommend

I would thoroughly recommend this company. The item was delivered very quickly and in perfect condition

Item was fine as described but three cushions were pushed in a bag with no protection on them and inevitably when the arrived the bag was torn so the fabric was exposed. After spending £70+ on 3 cushions and a delivery charge I would expect better.

Ordered a duvet cover. Great price and delivered promptly and well packaged. Would happily recommend.

Lovely furniture store with good prices and great staff. Cafe is a favourite of mine, great scones!!

Purchased the Laura Ashley cushions at a great price. Excellent service and quick delivery.

Very helpful staff, good choice of quality bedding. Also very good cafe. Nice shopping experience.

I placed an order for Vossen towels with Andersons of Inverurie. They were delivered in 4 days by Royal Mail, which was excellent. The towels are beautiful quality and I am delighted with the. I would by from this company again.

Lovely store and everyone is so helpful

The whole process of buying a new suite was made very easy by a most obliging and friendly staff. From the salesman who made several helpful suggestions to assist in the choice, the office staff who arranged delivery and the drivers who made light work of removing the old suite and installing the new, all were most professional. I would certainly recommend Anderson’s to anyone.

Can't praise Andersons highly enough. They have a fantastic choice of furniture and the staff are very helpful - nothing is too much for them. Highly recommend them - and the cafe is great too!

Our experience of using Anderson's was very positive, staff were very friendly and helpful. They had good knowledge of the products we were wanting to buy. They were very efficient in organising the delivery and fitting of carpets and new sofa. Very happy with the service provided overall, we would definatley look to purchase from them again in the future.

Great attentive staff knowledgeable in their products Helpful never pushy and delighted with our mattress

great service from start to finish

Excellent Company to deal with. Steven Cook provided great advice on the purchase of our new suite and the delivery was made within 4- days by an excellent delivery team who went above and beyond to get our suite in situ. (Due to idiots parking in our street with no regard to other users). Could not rate Anderson of Inverurie anything but 5-star plus.

We entered the premises with a view to purchasing a new sofa and chair. once we had a look around we had 2 options in mind and the sale person gave us information on both and informed that one was more suitable for me as it looked more comfortable as I have a bad back and am on crutches. We arranged for delivery and on arrival the work in getting it in, assembled and tested was carried out in a very efficient efficient manner. I would certainly recommend Andersons for good quality goods and the friendly staff. Gordon

Very happy with our new TV cabinet. Looks stunning and feels strong and sturdy

Unbelievable attention to detail and customer service. You've completely changed our whole attitude to furniture shopping! Will certainly use your company again, even though we live on the other side of Scotland. Everything delivered on time, as ordered and with appropriate support for moving and handling.

Carpets throughout the house with 2 sofas and mattress all delivered as promised a great service from the carpet fitters and delivery team would definitely recommend Anderson’s of Inverurie

We ordered two settees , the ordering process was excellent and confirmation sent through the post confirming exactly the order, when built we were contacted regarding delivery, This was the only hiccup beyond anyones control the delivery lorry broke down, This did take three phone calls to sort but just over a week later thay were delivered in prestine condition, We are really pleased with the settes they are excellent,

Came out to Andersons when looking for a new suite. Found the staff to be very helpful and professional. Very happy with my purchase. Would definitely recommend my friends to make a visit when looking for household furnishings.

I ordered a new mattress in October. I was glad to be able to try before I bought. The sales staff were excellent; very knowledgeable and helpful and not in the least pushy. I was impressed with the recycling policy when it came to the removal of my old mattress. This was something I hadn't encountered before. The icing on the cake was that delivery had to be postponed owing to my hospitalisation, and Andersons were kind enough to deliver on a day of my choosing so that I had help to make up the new bed which I couldn't have managed alone due to the surgery I had undergone. Every step of the process was seamless and accommodated my personal needs. Every member of staff was polite, professional and helpful. I can't fault a single thing. Well done to everyone, and thank you. Oh! And the mattress is wonderful!

Quality furniture and furnishings, competitive prices and reliable customer service. We’ve been regular customers over many years and Andersons never disappoint. We have moved out of the area but still choose to shop with them. First class delivery too.

Excellent service time after time from showroom to delivery. We will be back shortly.

We chose Anderson’s to source our new sofa as they precisely knew the manufacturer options and gave us confidence that exactly the right thing would arrive. They have subsequently been hugely empathetic and attentive in solving a delivery issue. They have proved to be an excellent choice.

Great sales person who was very knowledgable about the range of furniture and the options available to us

Great product promptly fitted by experts. From start to finish, a pleasure to deal with.

Andersons have been our 'go to' furniture store since moving to Ballater late 2023. They carry a good range of quality products, which are offered at a great price and backed by good product knowledge and friendly customer service.

Great service

My elderly mother was looking for an electric reclining / uprite chair as she struggled to get out a standard chair sometimes. Outstanding service by Shazia who spent time explaining and helping her pick the best suited chair and great friendly service by the delivery guys too !! , awesome service and highly recommended

We waited longer than estimated for our sofa to arrive for it to arrive in an unacceptable condition. After months of back and forth they finally agreed to replace it. Again it took way longer than the estimated delivery to arrive I appreciate estimated delivery dates are a guide however I had to constantly chase for updates and constantly chase to get someone to assist with the issues to begin with. Shocking customer service, I would not recommend.

Lovely place inside Andersons. Food excellent. Staff were fantastic. They clean every table, chair, and floor before bringing customers to table. Well done.

We have shopped at Andersons for over 30 years and always find the service from initially starting with the sales team to having the delivery and installation team in our home an absolute pleasure. Frank Garden has been a constant source of excellent advice and inspiration to us during every purchase that we have made from the store. We most recently had Amtico flooring laid in a new extension to compliment the existing flooring that Andersons installed for us and we found the fitter who came alone an excellent tradesman. We were delighted with his workmanship. We cannot reccomend this company highly enough and will continue to be loyal customers.

Easy transaction,fair price,quick ,well packed delivery .Thank you !

Excellent service and advice. Arrived on time with no issues. Delivery to required room was very good.

Great quality nest of tables, and good value for money from the sale.